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Cisco Collaboration Tutorials, Guides, and Training Videos!

I am working non-stop to develop content that will help people deploy and troubleshoot Mobile and Remote Access.  I am also including the SecureCRT Course for free to help information technology professionals work more efficiently.  Click Get Started below and then select the Starter Plan for free!

JohnPaulRittell

“ I bring back the fun and adventure in learning . Get ready to be transformed, inspired, and amazed as you discover how to deploy Cisco Collaboration from start to finish!”

John Paul Rittell, CCIE Collaboration

About the author

Hey y’all its John Paul.  I am a father of two wonderful children, Evie and John Paul Jr., and husband to a smokin’ beautiful and talented wife, Christine.  You may see her from time to time throughout the courses ; ).  I am a Cisco Collaboration Engineer and Team Lead for a Cisco Partner in the northern California area.  I have a CCIE in Collaboration and a yada, yada, yada .  I find joy in life through empowering others to find their passion and reach their fullest potential, I just happen to work in IT as well.  I am so excited for everyone coming along this journey of mastering Cisco Collaboration.

JohnPaulRittell
John Paul Rittell

What you’ll learn

My courses are designed to enable you with the ability to plan, deploy, troubleshoot, and manage Cisco Collaboration.  I am not trying to get another cert or blue ribbon on your email signature.  I teach you how to learn, adapt, overcome challenges, and leverage tools that will make your day exponentially easier.

Notepad++

Do you find yourself changing configuration for many items or building a script for a cut-over?  I will show you how to leverage Notepad++ to automate and simplify configuration scripts as well as how to enhance your troubleshooting.

SecureCRT

Have you ever had to configure multiple devices and spent hours going through each one by one?  Well, you don’t have to anymore with SecureCRT.  Join me in a course of learning how to use SecureCRT to cut deployment times and increase your programming skills.

Cisco Collaboration Products

I have tons of technical information and guidance on how to configure, manage, and deploy Cisco Collaboration.  Stop wasting hours going through google searches, and posting questions in forums that you may or may not get a response and join our community of fellow Cisco Collaboration Engineers.

Troubleshooting Skills

Where do you even start with troubleshooting?  How long should it take?  How do I deal with the stress of broken and down systems?  I teach you this in each of our courses and help you transform into a stress free troubleshooting master. 

Wireshark

If you work in Information Technology and you do not know how to use Wireshark then you are missing out.  An old friend of mine likes to say,”Packet capture or it didn’t happen!”  I will show you how to capture packets and follow that flow of communication as it progresses through the network.

TranslatorX

Do you have to troubleshoot SIP calls?  Do you like pictures?  Then you will love TranslatorX.  This tool has saved me tons of time while troubleshooting SIP calls on a Cisco Unified Border Element and in Cisco Unified Communications Manager. 

Watch the Sample Video

As an engineer in Cisco Collaboration for the past twelve years I understand that some training videos can be boring.  My passion and dream is to create content that will keep you engaged.  Checkout the video below for a sample of what we have to offer.

Become Valuable

I have interviewed many candidates for positions in Cisco Collaboration and they are rarely lacking in certifications.  Many people have certification knowledge; however, far less people have the ability to demonstrate how to configure or deploy Cisco Collaboration from start to finish.

The next time you are studying for a Certification I want you to do this.  Stop, close your eyes, and ask yourself,”Why am I doing this?”  Is it to meet a job requirement?  Do you want more money?  Are you trying to learn how to do your job well? How will you be better on the other side of this certification?

After 12 years of acquiring certifications my approach and desire has changed.  As I complete a training course I have a ton of new templates, guides, and processes that I can refer back to.  I constantly ask myself, “what does good look like?, what are some examples of bad?, how can I stream line this process in the future?”  I may never even take the exam for a certification after taking the course.  The value is in how you have changed.  

Upgrade Your Skills!

Become a Master of Efficiency

Through our courses you will learn how to increase your efficiency by leveraging tools such as SecureCRT, Notepad++, TranslatorX, Wireshark, and your brain!

Cisco Collaboration From Start To Finish

We have multiple training courses that walk from start to finish. From taking it out of the box all the way to fully configured in a production environment. 

Start Thriving In Your Workplace

Some knowledge just can’t be found in a book.  You will have access to the life lessons I have learned over the years along with a community that is here to support and help you grow. 

Get started now

$999 a Month

Corporate Plus

Monthly Course Access
  • SecureCRT
  • Notepad++
  • Cisco Collaboration Backups
  • Premium Blog Posts
  • Mobile and Remote Access
  • Cisco Collaboration Design
  • Cisco Collaboration Deployment
  • Cisco Collaboration Troubleshooting
  • Certification Study Tips
  • Private Community Access
  • Moves, Adds, and Changes
  • User Phone Training
  • Quick Reference Guides
  • Documentation Templates
  • Bi-Weekly Q and A 1hr Session
  • Monthly Custom Training Request**
  • Student Progress Tracking
Free For Now!!!

Starter Plan

Monthly Course Access
  • SecureCRT
  • Notepad++
  • Cisco Collaboration Backups
  • Premium Blog Posts
  • Mobile and Remote Access
  • Cisco Collaboration Design
  • Cisco Collaboration Deployment
  • Cisco Collaboration Troubleshooting
  • Certification Study Tips
  • Private Community Access
  • Moves, Adds, and Changes
  • User Phone Training
  • Quick Reference Guides
  • Documentation Templates
  • Bi-Weekly Q and A 1hr Session
  • Monthly Custom Training Request**
  • Student Progress Tracking
$49 a Month

Deploy Plan

Monthly Course Access
  • SecureCRT
  • Notepad++
  • Cisco Collaboration Backups
  • Premium Blog Posts
  • Mobile and Remote Access
  • Cisco Collaboration Design
  • Cisco Collaboration Deployment
  • Cisco Collaboration Troubleshooting
  • Certification Study Tips
  • Private Community Access
  • Moves, Adds, and Changes
  • User Phone Training
  • Quick Reference Guides
  • Documentation Templates
  • Bi-Weekly Q and A 1hr Session
  • Monthly Custom Training Request**
  • Student Progress Tracking

Get started now

$999 a Month

Corporate Plus

Monthly Course Access
  • SecureCRT
  • Notepad++
  • Cisco Collaboration Backups
  • Premium Blog Posts
  • Cisco Collaboration Design
  • Cisco Collaboration Deployment
  • Cisco Collaboration Troubleshooting
  • Certification Study Tips
  • Private Community Access
  • Moves, Adds, and Changes
  • User Phone Training
  • Quick Reference Guides
  • Documentation Templates
  • Bi-Weekly Q and A 1hr Session
  • Monthly Custom Training Request**
  • Student Progress Tracking
$49 a Month

Deploy Plan

Monthly Course Access
  • SecureCRT
  • Notepad++
  • Cisco Collaboration Backups
  • Premium Blog Posts
  • Cisco Collaboration Design
  • Cisco Collaboration Deployment
  • Cisco Collaboration Troubleshooting
  • Certification Study Tips
  • Private Community Access
  • Moves, Adds, and Changes
  • User Phone Training
  • Quick Reference Guides
  • Documentation Templates
  • Bi-Weekly Q and A 1hr Session
  • Monthly Custom Training Request**
  • Student Progress Tracking
Free For Now!!!

Starter Plan

Monthly Course Access
  • SecureCRT
  • Notepad++
  • Cisco Collaboration Backups
  • Premium Blog Posts
  • Cisco Collaboration Design
  • Cisco Collaboration Deployment
  • Cisco Collaboration Troubleshooting
  • Certification Study Tips
  • Private Community Access
  • Moves, Adds, and Changes
  • User Phone Training
  • Quick Reference Guides
  • Documentation Templates
  • Bi-Weekly Q and A 1hr Session
  • Monthly Custom Training Request**
  • Student Progress Tracking

Student Testimonials

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Joe Collins

Senior JavaScript Engineer

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Dorothy Walters

JavaScript Developer

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Lisa Hart

Senior JavaScript Developer

Become the HERO in your Workplace

Through this training and community you will gain the knowledge, skills, and tools to help you be the hero in your workplace.